Check-in, check-out

Cancellation policies

(in % of the all round price)
up to 8 days before date of arrival: 0%
7 to 3 days before date of arrival: 50%
1 - 2 days before date of arrival: 100 % 
No show: 100%

Reservation confirmation

To confirm your reservation, we kindly ask you to provide us with your credit card number. If you don't have a creditcard, our reservation team will kindly inform you of other reservation confirmations.

Accepted payment methods

Cash
Credit cards (Visa, Mastercard, American Express)
Bank transfer

Arrival

To reach our parking please insert following street name in your navigation system: 39012 Merano / Magnus-Ortwein-Straße

You will find the entrance of our parking at the end of the Ortwein-street on the backside of the hotel.

To reach the hotel without navigation system you have to follow the indication for the “Terme Merano”, on the Rome-Street turn to the left immediately after the Esso-fuel station (Magnus-Ortwein-Straße). At the end of the Magnus-Ortwein-Street turn to the right and you are in front of the hotel parking entrance.

In the parking you will find the entrance for arrival – there you get to the reception (floor 0) via elevator.

Please do not hesitate to contact us in case you need information during your journey: +39 0473 259 000

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